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Skills certification targets the positions of retail sales associate and first level managers.

Do you work in a retail business at one of these jobs or are you an employer? Then you’ve come to the right place!

Employees who are certified as retail business professionals will obtain official certification issued by the ministère de l’Emploi et de la Solidarité sociale.

How does it work? It’s easy! Refer to one of the following sections.

Take a look at the learning package!

Have your skills certified.

Retail Sales Associate

You work in a store, have direct contact with customers, give advice to them or sell them products or services.

Information and sign-up

First Level Manager

You are responsible for a team in a store, for achieving sales objectives and for operations, and your immediate superior is a manager or store manager.

Information and sign-up


You own a retail business and would like to have the skills of one or more of your retail sales associates or first level managers certified. Sign up your business!

Information and sign-up